So, if you recall, when we moved from Orlando to Charlotte this June, we sold off all of our furniture and put our entire life in a small trailer:
As a result, we went nuts in West Elm (my favorite store, ever) and our apartment is pretty much decorated in that style.
Our couch was a West Elm floor model that we got at a steep discount because it had been used and returned:
I really liked our couch… at first. And then the fabric began to pick and pull (this was not due to the dogs; our jeans would come off onto the couch and the fabric began to rub away).
This… drove… me… bat… sh*t… crazy. I figured that we couldn’t return the couch (since it had been a floor model and four months had passed), but I seriously gritted my teeth every time I sat down on our (very expensive) dirty-looking couch.
HOWEVER, the other day I happened to be in West Elm (window shopping!!!) and mentioned my plight to the sales rep. He said they would ABSOLUTELY take the couch back – can you believe it? Customer service WIN.
So today, it was out with the old…
And in with the new! Well, the new is still being delivered, but hopefully, I’ll have a pretty new living room to show you soon. It’s quite different than our first look!
Side note: I hate that jute rug as well. That was also a poor purchase. Live and learn, I guess. But it’s being moved into our bedroom, and I might like it more there.
OH – and… speaking of the responsible spending challenge, the living room makeover only cost us $100 out of pocket with delivery. :) I can live with that.
Green Monster with almond milk, banana, spinach (mmm, salad in a glass):
And thick naan bread with PB and jelly:
Off to run errands!
Any customer service wins for you lately?