So, if you recall, when we moved from Orlando to Charlotte this June, we sold off all of our furniture and put our entire life in a small trailer:
As a result, we went nuts in West Elm (my favorite store, ever) and our apartment is pretty much decorated in that style.
Our couch was a West Elm floor model that we got at a steep discount because it had been used and returned:
I really liked our couchâ€¦ at first. And then the fabric began to pick and pull (this was not due to the dogs; our jeans would come off onto the couch and the fabric began to rub away).
Thisâ€¦ droveâ€¦ meâ€¦ batâ€¦ sh*tâ€¦ crazy. I figured that we couldnâ€™t return the couch (since it had been a floor model and four months had passed), but I seriously gritted my teeth every time I sat down on our (very expensive) dirty-looking couch.
HOWEVER, the other day I happened to be in West Elm (window shopping!!!) and mentioned my plight to the sales rep. He said they would ABSOLUTELY take the couch back â€“ can you believe it? Customer service WIN.
So today, it was out with the oldâ€¦
And in with the new! Well, the new is still being delivered, but hopefully, Iâ€™ll have a pretty new living room to show you soon. Itâ€™s quite different than our first look!
Side note: I hate that jute rug as well. That was also a poor purchase. Live and learn, I guess. But itâ€™s being moved into our bedroom, and I might like it more there.
OH â€“ andâ€¦ speaking of the responsible spending challenge, the living room makeover only cost us $100 out of pocket with delivery. :) I can live with that.
Green Monster with almond milk, banana, spinach (mmm, salad in a glass):
And thick naan bread with PB and jelly:
Off to run errands!
Any customer service wins for you lately?